(877) 787-9880 [email protected]

Frequently Asked Questions

We’re here to help you get moving.

Give us a call:

Email us anytime:

Send In Your Pump

Here’s what you need to know for sending your pump or blower to us for service:

Include the completed form with your shipment or email it to [email protected]
Customer pays all shipping expenses.

Our Address:
Metallurgical High Vacuum
6708 124th Ave
Fennville MI 49408

A quote should arrive within two weeks after the pump arrives at MHV.

 

Ordering

MHV accepts purchase orders (with approved credit account), and credit cards with 3.5% processing fee.

Email us at [email protected] or call us at +1 877-787-9880.

Order Status

What is the status or ETA of my order?
To get your answer, email us at [email protected], or call us at 877-787-9880.

Invoicing

How do I pay?
Standard payment terms are Net 30 (with approved credit account).

MHV accepts these methods of payment:

    • Company check (with approved credit)
    • Credit cards

Call in card info – Ph. +1 269-543-4291
Processing fee applied: 3.5% of invoice subtotal
Wire transfer. Contact us for bank account information.
Bank fee applied:
Call MHV accounting at +1 269-543-4291
Email [email protected]
To apply for a credit account

Warranty

Warranty terms

Warranty claims
Please contact us before sending your pump for warranty service. We’d like to know about the trouble.

Email [email protected]
Phone Dave Milliman or Darel Roorda at 269-543-4291

Contact MHV

We're here for you.

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FAQ